Popular free Alternatives to Zendesk for Web, Self-Hosted, Windows, Linux, iPhone and more. LiveAgent is the ultimate help desk solution for your business. 14 Day Trial. Our software is built to enable you to deliver excellent customer support, and we are here to help you put your customers first. Skip to content. According to the Zendesk website, the software has helped clients reduce their call abandonment rate by 50% and has allowed for 80% of incoming calls to be answered in under one minute. These fall into two main categories: Lack of enterprise-grade functionality; Challenges in scaling across a large organization; 1. We'll also show you how a chat becomes a ticket in Zendesk Support. Freshdesk. Zendesk has bought Zopim in 2014 to offer a Live Chat to their customers. Avec Zendesk, vous serez opérationnels, non pas en quelques jours, mais en quelques heures. Video Training; Community Forum; Release Notes; Blog; Free Help Desk Tools; Try It Free › Your Zendesk Alternative. With Crisp Live Chat, you can start audio and video chat straight from any browser without any additional plugin. Zendesk makes support, sales, and customer engagement software for everyone. Provide support via email, live chat, social media, knowledge base and call center for one great price. Top alternatives of Zendesk according to market research. This Zendesk Chat alternative helps you engage instantly through proactive messages and enables your team to close more sales efficiently. Reviewers rate Help Scout an 8.8 vs. Zendesk’s 8.3 for quality of support on G2. But LiveAgent isn’t limited to live chat only. Zendesk is all things to all people. Choosing Help Desk Software for Your Small Business. Zendesk Talk currently offers one free plan and three paid plans, … By Zendesk (2374 reviews) Visit Website. Le service client est en pleine mutation et évolution. Zendesk ontwerpt software voor klantenservice, sales en klantbinding, voor elk bedrijf. Are you looking for a different solution for your call center? Looking for the Best Zendesk Alternative? For us, customer support is our craft, a craft we’ve been dedicated to for a better part of a decade. Drift. It also gamifies the process to let customers even earn badges for performing certain customer-related tasks. Looking for Zendesk Sell (formerly Base)? Cliquez pour donner une note ! Zendesk has some great features, but it’s not suited for all businesses. Try the Best Zendesk Alternative. Home; Software Categories; Write a Review; For Vendors; Search. Offre limitée dans le temps. SourceForge ranks the best alternatives to Zendesk in 2020. Zendesk Alternatives. Quel est votre avis sur cet article ? ProProfs Help Desk is a simple SaaS-based tool for seamless ticket management, enhanced agent collaboration, and improved customer delight. Start Free Trial. Maybe you’re one of those people. Zendesk Chat live chat and Zendesk ticketing system are paid separately. We are the simplest Zendesk alternative out there. Drift is yet another best alternative to Zendesk Chat that you could give a try. The tool is popular among businesses of all sizes for its ease of use, quick setup, and APIs. Save. Looking for a ZenDesk Talk alternative? In this video, you'll learn how a handful of key features can help make your customer support effortless. That's great, there needs to be products like that in the world, but does that everything and the kitchen sink approach work for you and your team? Menu. Find out how Zendesk stacks up against its competitors with real user reviews, pricing information, and what features they offer. Perhaps you think Zendesk is too pricey, or maybe you hate their new ad campaign (don’t be a Philistine). Compare Zendesk alternatives for your business or organization using the curated list below. Envoyer votre avis . Zendesk est le logiciel de support, de ventes et de relation client pour tous. With Zendesk, it takes hours — not weeks — to get up and running. Zendesk Alternative is an alternative rock band. This list contains a total of 25+ apps similar to Zendesk. Freshdesk features an awesome ticketing management system, the dashboard is enhanced by many key features like automated data management and a self-service portal. With so many different Zendesk alternatives out there, there really is something for everyone. It's a Fact. Being an all-in-one customer communication tool, HelpCrunch offers a shared inbox for all your chats and emails. First and foremost, it immediately solves the problem of disconnected chats and emails. Help Desk Software . Zendesk is indeed the most famous help desk tool out there. Zendesk Talk Pricing . Explore the top five Zendesk alternatives. HelpCrunch is a great Zendesk alternative if you’ve decided to shift away from a traditional ticketing approach and move to something more versatile. On July 4, 2020 July 7, 2020 By Competitors Content Team. Freshdesk. We'll walk you through the agent interface and will teach you the benefit of using triggers, departments and various agent tools. Review the following Zendesk alternatives to see if there are any Zendesk competitors that you should also consider in your software search. But no two businesses are the same, and many decide to explore Zendesk alternatives. Fill in your email below and we’ll send you a quick reminder of the unique web address you chose when setting up your account. The best Zendesk alternative: Make the right choice. Home; About Us; Contact; Menu. Search. Home. Ne congestionnez pas votre service client avec des appels inutiles! Zendesk Alternative. (And I didn’t even go into detail about Crisp, Helpjuice, or Salesforce Service Cloud.) In short, Olark helps you engage with visitors and boost conversions for your online business hassle-free. We write songs about the beautiful truth and raw emotion of human existence. When mixed with unlimited number of 3rd party integrations, REST API, mobile apps for agents and dozens of business effective features, LiveChat places itself as best alternative to Zendesk Chat. These Zendesk competitors will provide some of the best products and services in the world. Zendesk issues experienced by mid-market and enterprise companies: For enterprise and mid-market companies, Zendesk poses some significant challenges. Let’s take a look at some of the standouts. LiveAgent also assists users by providing extra training to support their usage. Rapide à déployer, facile à utiliser, il est capable de s'adapter quelque soit l'ampleur de vos besoins. List updated: 10/19/2020 10:01:00 PM As it's not their first priority, Zendesk Chat didn't follow last technology evolution. Le libre-service est l’outil idéal pour… Vidéo Zendesk pour Ipad . Home; About Us; Contact; Top 9 Zendesk Competitors | Zendesk Alternatives. Here are some best Help-Desk Software Solutions in the market at an affordable price as alternatives to popular Zendesk software application. Démonstration. Basically, LiveAgent provides all in all customer service via website, emails, chat, and phone. Vidéo Démo Zendesk . We would love Zendesk if we were a big business. Communicate via softphone in your preferred web browser, your smartphone on the mobile app, or business desk phone. 195 likes. Here are some resources to help you make the right choice. Visit Website. Help desk tickets are nothing but emails. Save. No CC Required..ladesk.com. It’s quick to implement, easy to use, and scales to fit your needs. We don’t think the “best” customer support software exists. LiveChat gives you both the chat tool with built-in ticketing system in one app. Zendesk alternative? Software Categories. (and we work from inside Gmail). Pricing: $19/month/user 5. Alternative › Zendesk. Commencez votre essai gratuit dès aujourd'hui! Overall, LiveAgent is a simplified alternative to Zendesk for small and mid-sized companies, particularly in the ecommerce industry, that want to focus on resolving customer support issues via live chat on their website. Essai gratuit. Rather, we believe each business has different needs that require different solutions. Alternatives. Zendesk offers technical support online, during the business hours and via a 24/7 live rep and on the other hand, Freshdesk offers support online and via a 24/7 live rep. Freshdesk provides training via documentation, webinars and lives online but Zendesk training is via documentation, webinars and in-person. Best Zendesk Alternatives for Mid-Market and Enterprise Companies. Looking for alternatives to Zendesk? Alternatives to Zendesk for Web, Windows, Android, iPhone, Linux and more. Découvrez pourquoi plus de 20 000 entreprises ont choisi Userlike comme leur chat en ligne de prédilection. Explore 25+ apps like Zendesk, all suggested and ranked by the AlternativeTo user community. Not satisfied with ZenDesk Talk? Zendesk propose plusieurs services via son logiciel, avec des options différentes pour chacun d’entre eux. Menu. Write a Review. Either way, the market is full of solutions that offer similar helpdesk features. What is Zendesk? Note moyenne 2.8 / 5. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? by Zendesk. HelpSpot has everything you need to run your support, but nothing more. La meilleure alternative au Zendesk Chat sur le web. Zendesk. Découvrez à travers notre vidéo de quelques… Vidéo Libre-Service . Choose Your Zendesk Alternative. The best Zendesk alternative for you will depend on which features you find essential and which software fits into your budget. Zendesk. Zendesk is great, but there are plenty of alternatives out there worth considering if you’re looking for something a little different. Filter by license to discover only free or Open Source alternatives. Faites un essai gratuit. Nous allons donc présenter ici les ... Cliquez ici pour Découvrir la Meilleure Alternative (fonctionnalités, prix, utilisation) à Zendesk : Freshdesk ! Alternatives to Zendesk. Log In / Sign Up Search. Zendesk is a customer service solution that offers ticketing, omnichannel support, and customer self-service features. 1. It was founded back in 2007 as an alternative to old school semi-support tools that were overloaded and uncomfortable (just like everything else in 2007).. From the very beginning, the tool positioned itself as a high-end help desk system for gathering, prioritizing, and solving customers’ requests in one place. Zendesk is the leading help desk software with a call center solution built right into it. Add to Compare. Gmelius is the #1 collaboration platform for G Suite. Thanks! Zendesk Support est un logiciel de service client, avec un système de tickets par e-mail, conçu pour offrir une meilleure expérience client, avec un accès à distance pour … Our pricing is as straightforward as our platform - you can use Gmelius for free and we don't limit the number of channels. Compare features, ratings, user reviews, pricing, and more from Zendesk competitors and alternatives in order to make an informed decision for your business. Better part of a decade process to let customers even earn badges for certain... Utiliser, il est capable de s'adapter quelque soit l'ampleur de vos besoins of human existence craft a! Will teach you the benefit of using triggers, departments and various agent tools solution... Zendesk poses some significant challenges enhanced by many key features like automated data management and self-service! 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